Effective Date: [24-06-2024]
Welcome to Mariners Warehouse! We’re committed to providing you with great products and exceptional service. Below, you will find details about our shipping policy, including processing times, shipping methods, costs, and other important information.
Processing Times
- Order Processing: Orders are processed within 1-2 business days.
- Business Days: Monday to Friday, excluding holidays.
Shipping Methods & Delivery Times
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Delivery times are estimates and may vary depending on your location and unforeseen circumstances.
Shipping Costs
Shipping costs are calculated based on the weight and dimensions of the items, as well as the shipping method selected. You can view the total shipping cost at checkout before completing your purchase.
International Shipping
We currently offer international shipping to selected countries. Please note that international shipping times vary and additional customs fees or import taxes may apply, which are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.
Shipping Address
Please ensure that the shipping address provided is correct and complete. Mariners Warehouse is not responsible for delays or delivery failures resulting from incorrect or incomplete addresses.
Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us immediately at info@marinerswarehouse.com or 888-812-6287. We will work with the carrier to resolve the issue as quickly as possible.
Returns and Exchanges
For information about returns and exchanges, please refer to our Return Policy page.
Contact Us
If you have any questions or concerns about our shipping policy, please feel free to contact us at:
- Email: info@marinerswarehouse.com
- Phone: 888-812-6287
- Address: Miami, FL. USA
Thank you for choosing Mariners Warehouse. We appreciate your business and look forward to serving you!